.png){kind=logo}
FAQs
Get a quick understanding of how Dokkio works.
Dokkio is a service that helps you work with all your cloud files, regardless of which service you stored them with. Not only can you browse and search through all your files in one place, you can also sort them into categories and tie them to meaningful business contexts like a particular Client or Project.
When you create a Dokkio account, Dokkio lets you pick which cloud file services to connect. You can connect an entire file system, or just an individual folder. You can connect as many “content sources” as you want.
Dokkio connects with Dropbox, Google Drive, Box, Microsoft OneDrive, Gmail / Google Mail and Slack.
Dokkio adds new connectors all the time. The most recent additions are Gmail / Google Mail and Microsoft OneDrive.
Dokkio doesn’t copy or move your files. They’re still in Dropbox / Drive / Box / Gmail, where they’ve always been.
When you delete, rename, or move a file in Dokkio, that change occurs in the underlying file repository (e.g. Dropbox/Drive/Box).
Yes, you can use Dokkio to move files between your different file repositories.
Your files continue to be stored in the same places they’ve always lived. Dokkio simply provides a better way to work with them.
Dokkio respects the security settings and access controls that you’ve set up in your cloud accounts. If a person can’t see a file in Dropbox/Drive/Box, they won’t be able to see it in Dokkio.
Yes, you can define whatever categories and business contexts you think best represent your business. Dokkio will also suggest potential categories and business contexts; you can decide to accept or reject those suggestions.
Yes, provided you have shared those files with those people in your underlying cloud account. Remember, Dokkio respects your current security settings and access controls, so if you haven’t already shared files with people outside your organization, Dokkio won’t change that fact.
You simply revoke that person’s access in the underlying cloud account, and Dokkio will automatically prevent them from accessing that file via Dokkio.
Dokkio supports security researchers who work to improve the quality of cloud products like Dokkio. To report a vulnerability, email security@dokkio.com, and we will be in touch with you promptly.
Enter your answer here
Right now, Dokkio is free. You don’t even need to provide a credit card. In the future, Dokkio will offer both a free and a more powerful paid version.
An account owner can delete their Dokkio account by emailing support@dokkio.com. Please identify the Account Short Name (shown on the "Manage Account" page) in the subject of the email. The email must come from the email account associated with the account owner, so that Dokkio can verify that it is a valid deletion request.
Ready to get some file and folder sanity?
Dokkio syncs with your existing cloud-based file resources (Dropbox, Drive, Slack, etc.) Once you create a new account, just login with those credentials to start organizing your files.